Medical Administrative Assistant/Medical Billing & Coding Program Director

Other Jobs To Apply

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

As a full-time team member, you will have access to the following benefits:

  • Medical (including prescription), Dental, Vision (UMA subsidized)
  • FSA/HSA (Depending on Medical Plan chosen)
  • Basic Life Insurance (UMA paid) minimum $50,000 - maximum $250,000 (1x annual salary)
  • Additional Voluntary Life Insurance (Team Member paid)
  • Employee Assistance Program – EAP (UMA paid)
  • Long Term Disability (UMA paid)
  • Short Term Disability (Team Member paid)
  • Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
  • Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
  • 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
  • Pet Insurance
  • Identity Theft Protection

Purpose of the Position:

The Program Director is responsible for leading the development, implementation, and management of online educational programs. This role ensures the delivery of high-quality, engaging, and accessible online courses that meet institutional standards and support student success.

What You'll Do:

  • Develop and Implement Online Programs: Design and oversee the creation of online courses and programs that align with the institution's goals and standards.
  • Monitor and Evaluate Program Effectiveness: Continuously assess the quality and effectiveness of online courses, making necessary adjustments to improve student outcomes.
  • Collaborate with Faculty and Staff: Work closely with educators and administrative staff to ensure the successful delivery and support of online programs.
  • Ensure Compliance and Accessibility: Ensure that all online programs meet accreditation standards and are accessible to all students, including those with disabilities.
  • Manage Budgets and Resources: Oversee the financial aspects of online programs, including budgeting, resource allocation, and securing funding.
  • Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.
  • Perform other duties as assigned.

Career Level Expectations:

  • Typically manages one or more teams or small unit(s).
  • Recognized subject matter expert in job area.
  • Manages large projects or processes with limited oversight.
  • Handles difficult and often complex problems that require extensive investigation and analysis and collaboration with others.
  • Requires ability to influence others to accept practices and approaches, and ability to communicate with executive leadership.
  • Desire for growth and professional development.

Required Skills/Experience:

  • Bachelor's degree in Health Science or an allied healthcare field.
  • Skills – online and hybrid course delivery, instructional design principles application, curriculum adaptation, managing online education programs, and excellent communication and interpersonal skills.
  • Ability to professionally communicate fluently in verbal and written English.
  • Ability to support a diverse and inclusive work environment.
  • Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

  • Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
  • Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
  • Other skills or abilities – Learning Management System (LMS), emerging education technologies, education program strategic planning and market analysis.

Compliance:

  • Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.
  • Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Work Environment/Physical Demands:

  • This is a full-time remote position.
  • Home office set up, quiet place to work, ability to be on camera, ability to be on camera, and ability to hard wire into high-speed internet connection.
  • Travel to bi-annual commencement is required.
  • May require setup of computer equipment; accommodation consideration available upon request.
  • Flexibility to work evenings and weekends, as needed.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students' educational and career success. We excel at building our students' confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members' success and to each other's success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...