Reports To: VP of Legal and Risk Management 

Department: Administration 

Supervises:  None 

Ohio Medical Transportation, Inc. (DBA MedFlight) is a not-for-profit, CAMTS-accredited air and ground critical care transportation company and CEMS of Ohio, Inc. (DBA MedCare) is a not-for-profit ground medical transportation service. Headquartered in Columbus, Ohio, MedFlight and MedCare employ nearly 500 partners completing tens of thousands of transports annually. Celebrating their 30th and 15th respective anniversaries in 2025, MedFlight and MedCare proudly provide a continuum of care supporting the communities it serves. 

PARTNERS FOR LIFE. Partners – not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.

Our mission is a simple one: To provide customer-focused medical transportation solutions.

Our vision is to be the premier provider of medical transportation logistics through innovation and customer-focus.

The Director of Safety & Security is a crucial member of the Leadership Team who is responsible for the overall Safety and Security Program of MedFlight and MedCare, including the development and operation of the Safety Management System for both MedFlight of Ohio and MedCare Ambulance. The individual will work in conjunction with and support the aviation vendors’ Safety Management Systems. This individual is a key contributor in creating a robust and positive Safety Culture at MedFlight of Ohio and MedCare Ambulance.

Key Responsibilities 

• Safety Management System Promotion 
• Safety Policy Administration 
• Leader of MedFlight / MedCare's Safety Culture
• Lead MedFlight / MedCare's Safety and Security Communication 
• Safety & Security Compliance and Risk Oversight 

Requirements

Core Competencies 

• Advocacy – A passion for the mission/vision/values of the organization. 
• Safety & Risk Management -  Ability to develop, implement, and oversee safety policies and programs. 
• Leadership & Collaboration -  Promotes a positive safety culture through example and influence. 
• Teamwork –  Promotes a positive safety culture through example and influence. 
• Integrity – Demonstrates honesty and strong values through consistent action. 
• Energy & Stamina – Focuses on a high level of energy for the business and manages stress effectively. 
• Motivation – A motivational leader who energizes individuals, encouraging innovative strategies for approaching work.
• Problem Solving – Solutions oriented and able to implement and communicate strategies to colleagues with ease. 
• Customer Focus and Communication – Able to share accurate and understandable information to others.

Qualifications

1. Current Ohio Paramedic Certification, Ohio RN License, FAA pilot, or Certified Flight Communicator, preferred.

2. If does not currently have, will achieve safety certification (or equivalent certification) within three years of hire.

3. Five or more years’ experience in the medical transportation environment preferred; three years’ experience in either the medical transportation or safety management role required. 

4. Knowledge of aviation regulations and industry safety practices in non-aviation regulations and safety practices preferred.

5. Training in following areas preferred: 

              a. Corporate safety culture

              b. Safety philosophy

              c. Safety data collection and analysis programs

              d. Safety - training others

              e. Risk management

              f. Incident/accident prevention and investigation

              g. Human factors

              h. Crew Resource Management

              i. Threat and Error Management

              j. Just Culture

              k. Crew Resource Management

6. Demonstrated ability to communicate effectively to diverse groups.

7. Sound working knowledge of applicable laws and regulations.

8. Detail-oriented

9. Good project planning and organizational skills.

10. Demonstrated ability to assign, delegate and ensure follow-through

11. Thorough knowledge of Microsoft Office applications.

12. An understanding of applicable regulations and requirements and an ability to implement and track compliance.

13. Excellent written and verbal communication skills.

14. Ability to keep safety records in an orderly and accessible fashion.

15. Is proficient in conducting and publishing root cause analysis.

16. Must have the ability to be available 24/7 for all safety and security related matters